The GoogleBots seem to read the site more than their help desk….
I have now gone through the password reset process twice, to no avail. Here’s why it’s ineffective:
If someone has access to my account, they came through YOUR servers — MY network logs indicate no unauthorized or malicious activity. Sending me stupid form emails over and over and over again telling me to request that my username be sent to my secondary email address is absurd, since someone HAS CHANGED MY INFORMATION.
So what the HELL do I do with THAT?
Here’s what has me completely pissed off — THERE IS LITERALLY NO WAY TO GET TO A PERSON. Just endless loops of email screens that yield even more useless form emails.
THIS IS SOMETHING A PERSON needs to have a look at.
So either I get something from a PERSON soon in my email or a phone call from a PERSON, or I will begin my own discovery process to see exactly how many people have this problem and how you have managed to f&*k up their data and days. I will start posting threads reporting the problem across the net and I will do everything I can think of to discourage anyone from using GMail, AdSense, or Google in any way, shape or form.
I’m just one blogger, but the power of blogs has always been the single individual joining with others until the voices get very, very loud. Don’t be resting on your stock price, Google…because if enough people have this kind of experience you will be the latest Web 1.0/2.0 flash in the pan — here today, broke tomorrow.
