Online Ironies

by Karoli on October 18, 2006 · 1 comment

Calling Verizon Online support to get help with my lack of connectivity, and after 5 levels of voice mail support options are exhausted, the system says:

“All right. I need one more item of information to proceed. What system are you using? Windows, Linux, or….”

I answer, “Windows.”

It responds: “For answers to this and many other questions regarding your connection, please visit Verizon Online’s help page at http://www.verizon.net/help. Thank you for calling Verizon Online.”

And the line goes dead.

Ummmmm….yeah.

Technorati Tags: verizon, irony, online support

Tagged as: asides, News

http://kmilyun.com kmilyun

Too Funny! (well I know it is not)
That is what happens to me when I call SBC to solve a connection – usually a lack of – problem. My other favorite is: using a friends computer to go online, being directed to a live chat session, and then being told – you need to have access to the computer you are having the problem with so we can run a test . …

Ever here the joke about the lady reporting a fire that ends with a DUH factor line?