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Starbucks, I’m breaking up with you

by Karoli on April 19, 2009

If anyone told me I’d give up my first love, I’d have smacked them down as fast as I could say “no way, no how”, but here I am, giving Starbucks back their ring and saying goodbye.

It’s not that they’ve done anything wrong. They haven’t. In fact, I still like them for giving part-time employees health insurance and other benefits, and having free wifi (with purchase) for a couple of hours a day. They’re reliable, and not so bad.

I’m still leaving them. Here’s why.

One day I went to the little Indian restaurant around the corner to buy some fresh naan to go with our curry. It’s a great little restaurant, family owned, authentic cuisine, great lunch buffet, reasonable prices. But there were hardly any customers.

Yet, down the street at Wood Ranch, there were people waiting outside for a table. Wood Ranch is a chain, it’s very good too, but it’s a chain.

It occurred to me that if we don’t start supporting our local businesses, the ones that aren’t a chain or a franchise but are still very, very good, they won’t survive. And if they don’t survive, we won’t be able to enjoy tandoori chicken or locally-roasted coffee or specialty boutiques.

Element coffee - local, hip, better than sbuxSince I don’t have wheels, I walk everywhere I go. Starbucks is about a mile and a half away, not a bad walk at all, but if I head in the other direction, I end up at elementcoffee, where I get free wifi for as long as I want, locally roasted Intelligentsia coffee, and a less frenetic environment in which to work. The coffee is ground and brewed right in front of me, and I get to pick the coffee, as opposed to choosing what the Starbucks gurus have chosen for the “other choice” that isn’t Pike.

An extra added bonus: They welcome local musicians in to play on Friday and Saturday nights. Our friend Gary played last Saturday; Sticks played Friday night (video to come soon). While I’d actually rather sip a great Chardonnay and listen to jazz on a Friday night, coffee could be the next best thing. It’s in a hip, funky part of town, and it’s local.

I’m dead serious about supporting local businesses. I walk down the street and see way too many signs on closed doors saying they’re out of business. Starbucks will survive in one form or another; elementcoffee may not if the locals don’t start hanging out there and giving them love. Love that is well-deserved — great ambience, great service, great coffee, free, unlimited wi-fi and music…is there anything better?

Same for Cafe India, and as many other local businesses as I can afford to support. Because when the economy turns around, I want to know that they’re solidly entrenched in our community, still thriving, a part of our local landscape and one of the reasons people want to come here.

Oh, one other tip for coffee lovers: Twitbud Kyle Sellers is a local coffee guy who is starting up a podcast reviewing coffee. He affirmed what I already thought about Intelligentsia, and will be reviewing lots of different types and blends. Here’s one he recommended last night on Twitter. You can follow his coffee podcast tweets here. He’s a good guy, knows his coffee, even if he is a Republican. ;-) He’s also local, and just lost his job managing a local chain of coffee shops due to slow business and layoffs. Give him love. We all need it. :)

So Starbucks, this is why I’m breaking up with you. Maybe we’ll meet for a tryst now and again, but for now, I’m going local. No more long distance relationships for me.

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  • ursulas
    I totally agree with you about this!
    That's why we go to to Thai Lotus Restaurant in south Reno instead of PF Cheng's. Both serve gluten free food but I want the little business to stay open!
    I'm stuck with Starbucks because they are the only coffee shop within 5 miles of me that has an indoor area with wifi. :-(
    But when I am in downtown Reno, I go to Java Jungle!
    Thanks for your thoughtfulness on this subject!
  • Tkbigdog
    Let's not forget All Things Tea, a local business in Camarillo, selling quality loose leaf tea. We are so lucky to have a place like this in Camarillo with quality merch and a knowledgable staff.
  • Never got into Starbucks as their coffee seems a little too bitter for my tastes but have never understood why others have even if they like it. Starbucks has always been stingy with their WiFi whereas all the independents and even smaller chains here (Caribou, Dunn Bros, etc) have had open, free WiFi all along.
    Within my sphere we have a small independent I used to prefer but the new owner drove all the regulars away, probably wouldn't still be around if there wasn't a bus stop 45 ft. from the door. The local Caribou is the place to patronize now. Friendly manager/employees and never kick you out for hogging WiFi.
  • bbluesman
    On supporting locals and indies-totally agree. Still got to the twins that cut my hair although now a designated trip as opposed to right by my old office. Coffee. Well although my neighboring roaster guy has delicious coffee and tantalizes me whenever he roasts a batch of beans i don't patronize him and opt for Costco's beans which are good and reasonably priced. Main reason is the roaster is an arrogant twit. I even tell my wife we should eat out occasionally just to support small merchants.
  • Well...arrogant twits are something else entirely. :) We also don't go out to dinner often,but are trying to do it every couple of weeks purely to support these folks. It's not much, but if enough people do it, it'll make a difference.
  • bbluesman
    Yeah I'm a small businessman myself so definitely appreciate the ethos...
  • HOORAY! Finally, WE AGREE on something! :-)

    Be sure to tell @douglaskarr about your post. He's a strong supporter of independent coffee shops here in central Indiana.

    I hope to see you over at http://hookk.com where I'm trying to get the #tcot folks to try since Twitter seems to be having problems. Have you been over there yet?
  • Hookk.com looks very interesting. I'll give it a shot. :) I knew that we'd eventually find something to agree about. ;-)
  • Thanks for the shout out, Karoli! I have only been to elementcoffee twice, but had a fantastic experience both times.

    I full heartedly agree with you about supporting smaller coffeeshops, and just as importantly, small specialty roasters. I am not anti-Starbucks or mega-coffeechain, they usually have good coffee. But they don't have the best coffee, and never will while there are artisan roasters who pour their lives into their coffees. And most of the coffees at large chains are what I like to call "safe." Or, if I'm in a bad mood, I call "just coffee." They don't do anything special or exciting, like a good blend from Stumptown, Coffee Klatch, Intelligentsia, or many others.
  • Kyle, I remember when I thought Starbucks was the be-all and end-all of coffee. That was in the days where 7-11 coffee was the norm. And I, too, have nothing against Starbucks. Their employee benefit offerings for part-time workers are outstanding when compared to other corporations. But I can't bear the idea of a world where everything is a chain, and there's no room for a local small biz to succeed. We've been slowly moving toward local everything, and the coffee is probably the last. Luckily we have amazing produce grown here, so that's been an easy shift. I found a bookstore right around the corner, so go there first when looking for books. But you're right -- these shops have amazing coffees.

    I especially love having the choice of different coffees. That's really a treat.
  • Interesting - I've been going to an independent coffee shop for a couple years now. Late last year I wrote a similar post about my break-up and observed how Starbucks was destroying their own brand and experience.

    http://marketingtechblog.com/2008/08/05/starbuc...
  • Great post. I'm with ya all the way on it, especially the hard chairs part. Man, I hated working on those hard chairs, and when one works from home, getting away from home becomes that much more important.

    There's plenty of business to go around. I'd love to see more of these small, locally-owned shops spring up around here. Our half-city, half-rural area is a funky, art-filled, music haven disguised as a conservative town off the 101 before one gets to Santa Barbara. The more of our real character that emerges, the better. :)
  • I JUST told her to tell you because I hadn't noticed that you had already commented.
  • Thanks for sending the link my way, Thomas! You're right - great post. Let's hope that Starbucks is listening, although I'm not sure they can put the engines in reverse now.
  • don
    I *love* elementcoffee. Its a 10 min drive from work instead of the 5 min walk to sbux so I don't get there as often as i like. i didn't know they have music at nights. have to stop by after a dinner at Money Panchos
  • I'm with you and have been for years.

    I do my best to buy books locally--and kind of keep a runny tally in my head on what I buy from Amazon vs. locally.

    One thing about chain restaurants, though -- they may be a locally-owned franchise. It's hard to sort out.

    Pay a bit more for gas so the convenient station is available? I can do that. Shop at the local HW store (it may be an Ace franchise, but that's not the same as a big-box store like OSH or Home Despot.)

    And so on.
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