Posts tagged as:

customer service

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Is AAPL really a lemon?

by Karoli on March 13, 2010

(voice over) and now a break from politics, while I bring you the sad story of how Apple’s sterling reputation is being tarnished by their own customer service department. The Apple doesn’t fall far from the Dell tree…
Ask anybody and they’ll tell you: Apple is cool. They make cool products. The iPhone rocks. The iPod [...]

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Dear Startlogic – Suckit!

by Karoli on June 9, 2008

For a Monday, it wasn’t so bad. One of my coworkers is on vacation so I was in full-tilt boogie covering for her, had twitter open and had loaded up Leo LaPorte’s live stream of Steve Jobs’ keynote about the new iPhone.
I posted a post on the political blog and went back to work, [...]

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