warranty

Is AAPL really a lemon?

by Karoli on March 13, 2010 · 2 comments

(voice over) and now a break from politics, while I bring you the sad story of how Apple’s sterling reputation is being tarnished by their own customer service department. The Apple doesn’t fall far from the Dell tree… Ask anybody and they’ll tell you: Apple is cool. They make cool products. The iPhone rocks. The [...]

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This is the second notice we’ve received in the mail from these people. A couple of observations before I give details: a) There is no return address; only a telephone number; and b) There is no reference to which vehicle we should be considering a warranty for. Still, it looks pretty official, doesn’t it? It [...]

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